Quality Control
Central Community College offers an extensive list of courses related to quality and process Improvement. These courses can be offered at the college or on site. We can customize our training programs to meet your organization’s unique needs and culture.
Our courses offer convenience, flexibility and relevance because they’re based on real-world applications and taught by industry experts. In addition, our flexible training ensures that you get exactly what you need, when you need it. Individuals also have the ability to apply these classes toward a certificate, diploma and degree in the Quality Technology program.
You’ll find the classes we offer listed below, and you can expand the tabs to see course descriptions. You can find upcoming courses with our Community & Industry Class Search. Please remember that we also can customize classes to meet your specific needs.
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
An Introduction to blueprint reading through basic skills and concepts in reading and interpreting drawings including orthographic and pictorial visualization, dimensional systems and nomenclature, and geometric form control. Upon completion, students should be able to interpret basic blueprints and visualize the features of a part.
Key Concepts:
- Identify the types of geometric shapes and characteristics in drawings
- Detail the use of multi-view drawings
- Examine the use of Auxiliary Views
- Define how Section Views are used
- Identify the methods of Dimensioning on Drawings
- Examine the concepts of Machining Specifications and Surface Quality
- Identify the parts of a Title Block
Course Length: Can be designed from three days to six days based on student skills.
Presents the methods used to set up and run an experiment. The course deals with the types of experiments that are frequently conducted in industrial settings. The class will complete an experiment with two factors and then complete one with 3 factors. The experiments will then be analyzed and determined if a correlation exists.
Key Concepts:
- Define the concepts of a Design of Experiments
- Differentiate the output measures to create a Design of Experiment
- Identify the eight steps for analysis of effects
- Calculate the standard deviation of the experiment and effects
- Graph the significant effects of the experiment
- Characterize the interpretation of the results of a Design of Experiments
- Summarize the results of the experiment
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
This course expands upon basic knowledge of dimensioning mechanical drawings by adding form and feature controls in order to clearly define parts. Review of basic dimensioning and tolerancing. Topics, as defined in ANSI Y14.5M-2009 Standard, include geometric tolerancing symbols and terms, rules of geometric dimensioning and tolerancing, datum’s, material condition symbols, tolerances of form and profile, tolerances of orientation and runout, location tolerances and virtual condition.
Key Concepts:
- Introduction to geometric dimensioning and tolerancing
- Tolerances of form
- Tolerances of orientation
- Tolerances of profile and runout
- Tolerances of location
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
This class will provide the student with the application of Lean in both a manufacturing and service area. Lean manufacturing is a generic process management philosophy derived from the Toyota Production System (TPS). The main focus of this philosophy is the reduction of waste, improvement of quality and the reduction of production time and cost in order to improve overall customer value. Focus on implementing a smooth flow of work through the system is also a key aspect of Lean.
Key Concepts:
- The history of Lean and the Toyota Production System
- Compare how many companies are now using Lean to improve
- Application of Lean systems in manufacturing and service industries
- Document a value stream map for a process
- Identify the types of waste found in manufacturing and service processes
- Investigate the concepts of 5S, mistake proofing and visual management
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
This course will provide the student with the skill and knowledge of effective inspection methods. This will include the proper use and application of mechanical inspection equipment to include micrometers, calipers, surface plate use and other inspection gauging. Accurate inspection data will be gathered and analyzed. Method improvement skills are developed through the use of analytical tools, systems design, and application of quality principles.
Key Concepts:
- Describe the concepts of accuracy, precision and reliability
- Explain the concepts of metrology
- Examine the use of tolerancing
- Identify the parts of basic measurement instruments
- Demonstrate the use of basic measurement instruments
- Determine the proper care for measurement systems
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
Metrology is the science of measurement. This class will analyze the process of verifying the capability and performance of an item of measuring and test equipment by comparison to traceable measurement standards. This will include the requirements and standards used by industry today.
Key Concepts:
- Characterize calibration standards
- Conduct a measurement system analysis (MSA)
- Classify the calibration environment
- Compare the calibration scheduling systems
- Explain calibration intervals
- Conduct an audit of a calibration process
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
This course will cover the purpose and philosophy of quality audits. The type of audits covered are: product audit, process audit, and system audit. The proper reporting of audit results is covered in detail. The class is designed to follow the criteria of the ASQ Certified Quality Auditor.
Key Concepts:
- Identify the basic terms and concepts used in quality audits
- Summarize the purpose of audits
- Explore the types of audits and audit criteria
- Describe the roles and responsibilities of audit participants
- Determine ethical, legal and professional issues in auditing
- Formulate the strategies of audit preparation and planning
- Characterize the concepts of audit performance and reporting
- Determine the strategies used in audit follow-up and closure
Course Length: Can be designed from one day (basic understanding) to six days (advanced training)
Root cause analysis is defined as the process of identifying and eliminating the basic causal factors underlying performance variation. The purpose of this class is to introduce students to the use of the DMAIC (Define, Measure, Analyze, Improve, and Control) methodology of problem solving. Several tools for determining root cause will be presented in the class.
Key Concepts:
- Define: Understanding the problem and creating a problem statement
- Measure: Data collection and analytical tools (check sheets, histograms, Pareto and work sampling)
- Analyze: Root cause fundamentals that include the five “whys,” cause and effect diagrams
- Improve: The use of visual tools, standardization and mistake proofing
- Control: The use of control plans, control charts and process certification
Course Length: Can be designed from 16 hours (basic understanding) to 45 hours, depending on student skills.
Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90s by companies such as Motorola and GE, Six Sigma has grown greatly in acceptance among thousands of companies, and has proven to be both a time and money saver when implemented properly. This course is designed to provide students with an overview of Six Sigma and the DMAIC methodology.
Key Concepts:
- The principles of Six Sigma application
- Define Phase: Selecting Six Sigma projects
- Measure Phase: Collecting the data
- Analyze Phase: Analyze and interpret the data collected
- Improve Phase: Tools to make improvements
- Control Phase: Tools used to ensure the process remains in control